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© Aystone by Giacomo Noyà
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Terms of sale


AYSTONE website and related services are made available to the user in accordance with the following terms and conditions. Please read them carefully before ordering. We may make changes to these terms and the information contained on our website, without obligation to inform you in advance, so we recommend that you check back frequently. By accessing or using any part of the site, you agree to be bound by these terms and conditions. Otherwise, you may not be able to access the website or use any services.
1. The contractual parties

AYSTONE Registered office
Productions Associées asbl, Rue Coenraets 72
1060 Brussels Belgium
TVA: BE0896.755.397

"Buyer": the customer intended both as a consumer, that is any natural person acting for purposes not related to any commercial, entrepreneurial or professional activity carried out, and as a professional, ie the subject, natural person, public or private legal person, entity unrecognized collective with autonomous legal subjectivity, which in concluding the contract acts within the framework of its professional or entrepreneurial activity.

2. Applicability of these general conditions of sale

These general conditions of sale apply exclusively to the supply of products offered for sale by AYSTONE on the website recalled and are therefore excluded, in the case of supply of services or in the case of sale of products by different subjects and / or third parties. and possibly present on the site through links, banners or other hypertext links. These general conditions of contract, hereinafter more briefly "Conditions", must be intended to prevail over any other agreement, agreement and / or convention between the parties for any reason whatsoever, except, in any case, the express acceptance by the seller . This is a purchase proposal subject to acceptance. Here are the conditions of sale that will remain effective until changed by the seller. Any changes to the conditions of sale will be effective from the moment they are published on the website and will refer to sales made from that moment on.

3. Object of the online contract and its definition

By "online" sales contract we mean the distance contract and that is the legal transaction involving movable property and / or services stipulated between a seller, AYSTONE Productions Associées asbl, Rue Coenraets 72 - 1060 Brussels Belgium, TVA: BE0896. 755.397 and a buyer in the context of a distance selling system organized by the seller who, for this contract, uses the distance communication technology called "internet". All contracts, therefore, will be concluded directly through the buyer's access to the corresponding website at

4. Governing Law

All terms are governed and interpreted in accordance with Belgian law and subject to the exclusive jurisdiction of the Belgian court, of which the Liège district courts are the sole competent.

5. Intellectual Property Rights

All contents of this site, including, but not limited to: informative content, graphics and images and program code such as html and JavaScript are material copied by AYSTONE and may not be reproduced in any way without the written consent of the seller. .

6. Limits of Liability

None of our directors, employees, suppliers or other representatives will be liable by contract, tort, negligence or otherwise for any loss or damage in any way connected with your use of the website.



7. General conditions of Sale


7.1 Eligibility for purchase


By using this site, you represent that you are at least the age of majority in the state or province of residence, or that consent has been given to allow any minor in your care to proceed with an order on this website.


7.2. Acceptance the order


Please note that when placing your order, a receipt is automatically sent to confirm your purchase intent. This receipt does not constitute a contract and orders may be canceled at any time due to inability to authorize a credit card, suspicion of fraudulent intent, order that appears to have been placed by resellers, distributors or any other reason, as deemed appropriate. . Please also note that AYSTONE has the right to refuse or cancel such orders regardless of whether or not it has been charged to your credit card. If the amount has been charged to the credit card and the order has been canceled, AYSTONE will credit the amount due and we will send a confirmation email.


7.3 Price policy


The prices of our products are subject to change without notice. We reserve the right at any time to suspend or cancel the production of one or more products, to modify or discontinue the service (or any part or content thereof) without notice. All prices on our site are listed in Euros, US Dollars or Pounds, but charged in Euros. The exact exchange rate you pay is as accurate as possible, but in general it will match current exchange rates. All prices include 21% Belgian VAT for shipping within the EU.


7.4 Product display


Some products may only be available online via the website. We have made every effort to make the most of the colors and images of our products that appear in the online store. We cannot guarantee that the color display on your computer monitor matches the original one. We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders at any time in the event of a suspected fraudulent purchase (including after placing the order).


7.5 Availability and stock


We do our best to keep stock accurate. However, it may happen that you may be able to purchase an item that is out of stock. If so, we will contact customers to offer an exchange or full refund of the order.


If you wish to replace a stone of another proposed color or shape, you can combine color / shape as you wish.


7.6 Personal information


The customer agrees to provide up-to-date, complete and accurate personal and account information for all purchases made at our store, including email address, credit card numbers and expiration dates, so that we can complete transactions and contact the customer where necessary.


8. Methods of purchase and payment


Each item that can be purchased is accompanied by a "Product Sheet" which contains:


• a photograph that reproduces the product for sale which, although it can be made with the utmost care, may not represent the product perfectly and faithfully, the photo is to be considered as an example only;

• a general description of the product identified by a name;

• availability of the same;

• materials and metals with which the asset is made;

• indicative measure of the product;

• general and particular characteristics of the asset;

• sale price to the public including ancillary costs such as, by way of example, VAT and transport costs.


The Seller reserves the right to change prices at any time and without notice, however the prices present at the time of order confirmation will be charged to the customer.


To start the purchase phase, select the product to be purchased and add it to the cart: the selection of the product takes place with a click on the "buy" button; the "Shopping Cart" may contain one or more products and can be modified at any time before proceeding to payment; the addition to the cart can be done both from the catalog and subsequently from the product sheet.


Once you have chosen the product to purchase, you must select the "proceed to check-out" command and before completing the verification procedure (so-called check-out), the user will be asked to log in with their personal account after prior registration to the site as described below. However, it should be noted that you can complete the verification procedure (so-called check-out) even without registering, but in this case you will still be required to enter your personal and payment data, necessary to execute the order.


8.1. Registration on the site


Registration does not imply any obligation. Registering is free and extremely simple. Once all personal information has been entered, these will be saved using a user name (so-called username) and a password, both of which must be recalled every time you want to place an order. Registering on the site allows the following advantages:


• possibility to save the articles in the wishlist for later viewing;

• possibility of making quick orders;

• ability to view previous orders;

• receive personalized discounts;

• ease of management and modification of personal data.


8.2. Sales and transport prices


All sales prices of the services displayed and indicated on the website include VAT. and any other tax (unless otherwise indicated).


For EU countries, all products are subject to 21% Belgian VAT. VAT is included in the prices displayed on the webstore. All countries outside the EU are subject to customs duties. As the recipient, the customer is responsible for all import duties, customs fees and local sales taxes collected by the country to which it will be shipped; the payment of these is necessary to release the order from customs upon arrival. Unfortunately, we are unable to provide information on the amount of these charges.


Where provided, the cost of transport is duly highlighted on the appropriate page within the site that the customer will take care to view before confirming the purchase; in case of delivery abroad, any additional costs due to taxes or duties provided for by the legislation in force in the country of destination will be borne by the buyer.


The order confirmation can take place after:


• have carefully read and accepted the "General Terms and Conditions of Sale";

• having read the Privacy Policy and therefore authorized the processing of personal data;

• having pressed “check-out”, through which the payment is accessed;

• having entered the information that is essential for taking charge and shipping the goods listed in the "order summary".


8.3. Terms of payment


Before accepting the order and therefore before sending the confirmation, the customer is required to check the final sale price. Payment can be made in the ways indicated on the site and constituting an integral part of these general conditions of sale. Through the Paypal system, the customer is redirected to an order summary form containing fields to enter personal data, credit card data and shipping address. The process includes a first phase of data entry and a second phase of confirmation.


The seller guarantees that all data provided by the buyer for the purpose of payment of the price will be sent to the chosen banking institutions and will therefore be protected by the latter in the manner and within the terms provided by law. Different payment methods must be expressly agreed and authorized in writing by the seller.


For each order placed, the system generates a tax receipt which is sent via email to the consumer buyer. In this case, it is essential to indicate the VAT number and the tax code of the buyer, in any case the information provided by the customer at the time of the order is valid.


More precisely, orders placed on the site can be paid using the following payment methods:


• Paypal

• VISA, MASTERCARD and American Express credit cards

• Prepaid cards


Advance Bank Transfer to the following coordinates IBAN BE20 1430 9510 4056 BIC GEBABEBB. In this case, what the buyer ordered is kept busy until proof of the transfer has been received. The transfer must be made within three working days from the date of acceptance of the order. The reason for payment by bank transfer must include: the order reference number (found in the order confirmation email); the date the order was placed; name and surname of the order holder.


8.4. Safety


Our shop is hosted on FLAZIO. They provide us with the online e-commerce platform that allows us to sell products and services to our customers. The data provided is archived through FLAZIO data storage, databases and the general application of FLAZIO. They store your data on a secure server behind a firewall.


All online transactions are securely processed by wirecard and PayPal business service providers. Your credit card number will be encrypted when the order is placed using SSL encryption software. The merchant's suppliers then inform FLAZIO, via the cryptographic system, of the outcome of this transaction.


8.5. Revocation Period


The customer can send an email to cancel any order placed until receipt of the shipping confirmation. From then on, you have 14 days from receipt of the goods to return unwanted items for an exchange or refund. Return shipping is at your expense if you have exceeded the 14-day trial and we do not refund shipping costs. Questions about the terms and conditions or your personal information should be sent to


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